Business Systems Manager in Charlotte, NC at Coca-Cola Consolidated, Inc.

Date Posted: 11/17/2022

Job Snapshot

Job Description

Requisition ID: 135295 

Posting Locations: Charlotte 

Click here to view a Day in the Life of our Teammates!

Our Secret Ingredient is our Teammates.

We offer great rewards, competitive pay, career advancement and growth opportunities.

Full Time Teammates are also eligible for:

  • Paid Training
  • Paid Time Off plus paid holidays
  • 401(k) with Company matching on a dollar-for-dollar basis
  • Employee Stock Purchase Plan (ESPP)
  • Group Health Insurance – Medical, Dental, Vision & Disability
  • Basic and Supplemental Life Insurance

Refresh and Grow your Career with Us!

Job Overview

The Business Systems Manager works with various department heads to gather requirements and help determine processes that improve efficiencies and, or deliver cost savings to the company. This role helps develop governance and work within agreed-upon governance, based upon current volume, the magnitude of request, and defined business objectives. Creates documentation, training, and training videos assigned to apps and processes. Provides a base level of reporting, including usage and SLAs, etc. to business leaders. Works with department heads to roll out Assigned Apps and processes and provide ongoing support.

Duties & Responsibilities

  • Meets with sales and strategic business leaders across the organization to understand gaps and desired business outcomes. Partners with leaders to gather requirements and to propose a service level agreement for the intended request
  • Partners cross-functionally to gather business requirements and works with IT to construct wireframes and gather alignment, to support enterprise-wide business needs and to understand objectives help define solutions and processes that improve efficiencies and, or deliver cost savings to the company
  • Reviews and performs the analysis of system features and relates existing systems, applications, and security to future needs and trends, provides engineering recommendations and resolves integration and testing issues
  • Oversees the testing and evaluation of apps and processes to ensure the finished product meets current and future requirements; conducts feasibility studies on tactical plans
  • Documents processes, procedures for use, troubleshooting information, and training for user adoption
  • Reports on app usage, trends, and areas of opportunity, to support business leaders in making informed decisions
  • Directs, leads, and motivates the FP and A function to deliver results by communicating company goals and deadlines
  • Engaging and developing teammates through effective performance management, coaching, and training
  • Implementing continuous improvement methods while maintaining customer focus
  • Embodying company purpose and values to inspire servant leadership

Knowledge, Skills, & Abilities

  • Proficient in relationship building
  • Competent problem solver that is solution-oriented
  • Proven Project Management, Microsoft Office expert skills required, basic knowledge of SharePoint, some SQL preferred
  • Continuous improvement mindset
  • Ability to prioritize multiple assignments with deadlines (Look for the ROI)
  • Ability to collaborate and communicate cross-functionally
  • Demonstrates integrity and adaptability
  • Knowledge of app development
  • Expert with mobile devices and apps

Minimum Qualifications

  • 2 years of education beyond high school in college or technical school
  • Knowledge acquired through 1 to up to 3 years of relevant work experience

Work Environment

Office Environment 

Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer.

Not Ready To Apply?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Join Our Talent Network