Equipment Services Scheduler in Monroe, NC at Coca-Cola Consolidated, Inc.

Date Posted: 4/26/2021

Job Snapshot

Job Description

Requisition ID:  20399 

Posting Locations: Monroe 

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Job Overview

Equipment Services Scheduler

Facility: Monroe, NC

Facility is open from 7am – 6pm (working an 8 hour shift) - NO WEEKENDS

The Scheduler Tech Service is responsible for coordinating, planning, and scheduling all work associated with the installation, movement, and removal of equipment. This position acts as a key contact to customers to assure quality work and service is attained by working cross-functionally to achieve successful completion of work.

Duties & Responsibilities

  • Develops plans to manage all scheduled service work requests to achieve maximum productivity and customer satisfaction. Schedules the reset team to locate equipment and schedule resources using Sharepoint
  • Communicates with customers, equipment services team members, and other cross-functional partners to ensure alignment on the timing of scheduled work
  • Reviews inventory levels to assure equipment is on hand when needed. Follows up with Corporate Equipment Manager on necessary items as required
  • Performs limited warehouse and administrative duties and other duties as assigned on an as-needed basis

Knowledge, Skills, & Abilities

  • Organizational, prioritization, and decision-making skills
  • Time management abilities
  • Proficient computer skills
  • Intermediate level with Microsoft Office Suite
  • Customer Service experience
  • Customer relations and phone etiquette experience (in a call center environment preferred)
  • Work independently and within a team environment (with minimal supervision)
  • Self-motivated
  • Collaboration with others to accomplish tasks
  • Sales lead generation experience (preferred)
  • General office environment within a warehouse setting 
  • Occasional lifting, walking, bending
  • Considerable time spent sitting in front of a computer and on the telephone

Minimum Qualifications

  • High school diploma or GED
  • Knowledge acquired through up to 12 months of work experience

Preferred Qualifications


Work Environment

Office Environment 

Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer.

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