IT Engineer - Windows & Print Management in Charlotte, NC at Coca-Cola Consolidated, Inc.

Job Description

Requisition ID:  12129 

Posting Locations: Charlotte 

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REFRESH your career by joining our exceptional team! Coca-Cola Consolidated, the largest bottler in the U.S., is looking for an IT Systems Specialist!

Things you should know about working as an IT Systems Specialist:

Responsible for architecting a reliable, secure device for the entire enterprise.

What would success look like?

Specific Accountabilities:

Management of Windows devices

• Ensuring all security, patches, and policies are applied to Windows machines and remediate all devices that are not compliant.
• Build, test and deploy Window images and maintain imageless configurations for Microsoft Auto Pilot.
• Manage the setting up, troubleshooting, and deploying of various non-Window devices, including Digital Signs, VIA wireless projecting, and Conference Room equipment.
• Lead conference room technology projects, ensuring requirements are well-defined and the solution simplified as to not require IT involvement for meetings.

Manage Printer environment

• Manage all the Print server infrastructure including ensuring all updates are applied.
• Coordinate with the vendor regarding issues, new firmware updates, invoice issues and printer roadmap.
• Configure and troubleshoot SAP printing issues and coordinate with CONA to ensure reliable print services
• Audit the print environment to ensure all assets are accounted for and synchronized throughout the environment.
• Be the primary Point of Contact for technicians and executives needing printer assistance.

Communication

• Communicate with various levels of management from different functions both verbally and written. Update management of evolving device technologies along with budgetary needs.

Positive Attitude

• The role requires a positive attitude and a servant's heart while proving Coke Consolidated customers.

Eagerness to Learn

• Continuous learning is required as Coke Consolidated's systems and processes continue to change. Learning these systems & processes increase the quality of service and allows greater resolution and enhancement of this service.

Personal Pride and a Dedication to full Ownership

• The role requires a self-drive/intrinsic motivation to serve people to improve their daily lives. This displays itself through humbly seeking and apply feedback to improve their service, and a desire for continuous improvement as well as attention to detail.

Skills (Platforms, Languages, Tools, Business Application, etc.)

• Strong knowledge of Microsoft Windows device management principles and toolset, to include: Microsoft Intune, Microsoft SCCM, Microsoft Deployment Toolkit, and Active Directory Group Policy
• Strong knowledge of print environment, including print servers and secured badge printing
• Able to work creatively, analytically, and independently in a problem-solving environment.

Minimum Qualifications

• 5 years of related IS experience
• 2-year college degree or equivalent years of experience in lieu of formal education
• Exceptional customer service skills
• Advanced knowledge of PCs and networking
• Strong written and verbal communication skills

Travel Requirements:

• Travel to various Coca-Cola Consolidated sites, conferences, classes and other sites as necessary.

All candidates will be subject to pre-employment testing: Background Check, Drug Screen, and Physical Abilities Test (if applicable)

Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer.