Supervisor Delivery NFS in Charlotte, NC at Coca-Cola Consolidated, Inc.

Date Posted: 6/9/2021

Job Snapshot

Job Description

Requisition ID:  24523 

Posting Locations: Charlotte 

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Full Time Teammates are also eligible for:
• Paid Training
• Paid Time Off plus paid holidays
• 401(k) with Company matching on a dollar-for-dollar basis
• Employee Stock Purchase Plan (ESPP)
• Group Health Insurance – Medical, Dental, Vision & Disability
• Basic and Supplemental Life Insurance

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Job Overview

Click Here to View a Day In the Life of a Delivery Supervisor  

The Supervisor, Delivery NFS leads a team that is responsible for the efficient delivery and merchandising of company products while meeting company distribution objectives. The Delivery Supervisor is accountable for onboarding new teammates, responding to customer issues, optimizing the efficiency of routes, adhering to safety and compliance policies, and fostering a positive working environment. The Delivery Supervisor is also responsible for the skill development of assigned merchandisers through leading and proper training techniques by conducting up to three Right Execution Daily (RED) rides per week with the assigned delivery merchandisers.



Duties & Responsibilities

  • Partners with Talent Acquisition on the hiring process (interviewing and on-boarding) to ensure the right fit for the role, an excellent onboarding experience, and to achieve budgeted staffing needs
  • Manages, leads, and motivates a team of Delivery Merchandisers to deliver results by communicating company goals and deadlines
  • Engage and develop teammates through effective performance management, coaching, and training
  •  Implement continuous improvement methods while maintaining customer focus, and embodying company purpose and values to inspire servant leadership.
  • Teaches, coaches, and trains Delivery Merchandisers on processes and procedures necessary to maximize profit and productivity, while maintaining satisfactory customer service.
  • This should be accomplished through consistently planned and documented R.E.D. rides (a minimum of 3 per week)
  • Ensures core internal audit guidelines and procedures are followed and met, including cash handling, Kronos time-card management, fuel card management, etc.
  • Manages the delivery and merchandising of all presold orders in the assigned territory, to ensure that customer service and company standards are maintained at satisfactory levels while looking for continuous improvement opportunities
  • Monitors key business indicators, including the number of cases delivered, shrink result, percentage of orders served and delivered, RED, etc., and develops action plans based on opportunities to drive productivity gains.
  • Establishes behaviors that ensure a safe working environment is provided and ensures that teammates are trained on safe working techniques in the trade; including but not limited to safety blitzes, evaluations, annual testing, etc.
  • Partners cross functionally to manage and lead effective communication with sales, warehouse, and route planning teams.


Knowledge, Skills, & Abilities

  • Knowledge of CCCI Sales and Delivery operations preferred/
  • Prior leadership and management experience a plus.
  • Must demonstrate good planning techniques and organizational skills.
  • Ability to lead, coach and develop a team.
  • Ability to manage constant change in a fast-paced environment.
  • Computer skills in SAP, Microsoft Office Excel, PowerPoint , laptop, iPad, and Smart Phone
  • Must be able to lift and merchandise products up to 75 pounds, use of material handling units (hand cart, CooLift, Pallet Jacks)


Minimum Qualifications

  • High school diploma or GED
  • Knowledge acquired through up to 12 months of work experience
  • Must be able to obtain a Class A CDL


Preferred Qualifications

  • Preferred 2 years of education beyond school in college or technical school
  • Class A Commercial Driver’s License


Work Environment

Work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be nontemperature controlled

Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer.

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